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Exam Name:
Model Paper - ITIL
Published By:
MCQ Admin
Question Count:
40 Questions
Duration:
60 Min
Exam Note:
ITIL, formerly known as the Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
  
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Q No : 1       1  <<
  1  
>>   40  
Which of the following is NOT a step in the Continual Service Improvement (CSI) model?
1:
What is the vision?
2:
Did we get there?
3:
Is there budget?
4:
Where are we now?
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